How to Undertake Conflict Resolution and Its Importance
Delegation is crucial in conflict resolution as it interfaces work and flexibility. Most of the conflict in organizational settings emanates from specific task deliverables.
What is Conflict Resolution?
Conflict resolution refers to the various approaches and attempts that can be made by leaders, entities, or individuals as a way to resolve and manage conflict. Conflict or strife occurs when several individuals, entities, groups, ideas, worldviews, cultures, or societies disagree on matters or issues, leading to strained relations and tension between the various entities. Conflict is part of life, and even as individuals, we have faced and can expect to face conflict in various capacities and stages in our lives.
The Stages of Conflict
Latent Conflict
In this stage, conflict is anticipated. In most instances, we can anticipate conflict when we think we will disagree with various individuals or entities and the different ways they approach certain functions or roles. For example, if one breaks a rule, they can then anticipate conflict with those tasked with enforcing that particular rule.
The latent stage is the initial stage of conflict, and the best approach to avoiding taking the conflict further is to essentially do all that can get done to avoid engaging in further escalation. In this case, that would be not breaking any rules in the first place. Additionally, apologizing when one has already gone against what becomes expected of them. All individuals should be keen to learn what becomes required of them, and entities should have clear, concise, and well-documented guidelines or instructions for interacting with their organizations.
